[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fCpDjRHxWDbOrR23E53Yn1d83ajE3pCt6q0aRIcC_730":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":19,"related":20,"source":31,"type":32},[],"2023-12-19 22:28:59",117431914,[8,9,10,11],"employees aspire to satisfy lower-order needs at work and higher-order needs through other life activities","certain work-related factors satisfied higher-order needs, while other work-related factors satisfied lower-order needs","the physical environment and general working conditions were of no consequence to employees. These factors did not affect higher- or lower-order needs","hygiene factors satisfied higher-order needs and motivating factors satisfied lower-order needs",{"count":13,"courseId":14,"courseImg":15,"courseName":16,"workId":17,"workName":18},10,"f51bccff27e4bc04113395386cf5da3e","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F25b30343053994e8940089572d36015b.jpg","商务导论I（双语）","c530987b22514a089a0959a1e7084b01","week 11","While Maslow's research categorized a person's needs in terms of higher-order and lower-order needs, Herzberg's research recognized that",[21,33,42,49,58,67,76,85,88,97],{"answer":22,"createTime":23,"id":24,"options":25,"question":30,"source":31,"type":32},[],"2023-12-19 22:28:58",117431891,[26,27,28,29],"cognitive","extrinsic","physiological","intrinsic","The personal satisfaction people feel when they have done a job well is a(n) ________ reward","v1",0,{"answer":34,"createTime":23,"id":35,"options":36,"question":41,"source":31,"type":32},[],117431893,[37,38,39,40],"management by design","Theory Z management","scientific management","expectancy theory","A basic idea of ________ was to conduct time-motion studies to find the best way to perform each task, then teach people to use these methods",{"answer":43,"createTime":23,"id":44,"options":45,"question":48,"source":31,"type":32},[],117431896,[27,29,46,47],"secondary","extraneous","Alyssa's supervisor was so impressed by her work that he named her the employee of the month. This praise from her supervisor is an example of a(n) ________ reward",{"answer":50,"createTime":23,"id":51,"options":52,"question":57,"source":31,"type":32},[],117431901,[53,54,55,56],"performed much better under bright lighting than they did when lighting was dim","were more productive than other employees regardless of the level of lighting","were more creative when working individually than they were when working in teams","performed poorly because they were distracted by all of the attention they received","The Hawthorne studies found that employees in the experimental group",{"answer":59,"createTime":23,"id":60,"options":61,"question":66,"source":31,"type":32},[],117431904,[62,63,64,65],"Employees at Superior Technologies are not lazy, but they normally lack direction and respond best to an autocratic style of management","The key to increasing productivity at Superior Technologies is to provide employees with the best possible physical working conditions","When Superior Technologies' employees are put into an isolated group, their natural tendency is to compete against each other and establish a "pecking order."","At Superior Technologies, employees who enjoy their work environment and believe they are respected are likely to be more productive employees","Which of the following statements would Elton Mayo have most likely made soon after concluding his Hawthorne studies",{"answer":68,"createTime":23,"id":69,"options":70,"question":75,"source":31,"type":32},[],117431907,[71,72,73,74],"motivation would diminish","another, higher-order need would emerge to motivate that person","that type of need would never again be an effective motivator","he or she would become more interested in lower-level needs","Abraham Maslow thought that once needs at one level of his hierarchy were met",{"answer":77,"createTime":23,"id":78,"options":79,"question":84,"source":31,"type":32},[],117431911,[80,81,82,83],"retroactive","inferior","hygiene","negative","Herzberg's research identified several ________ factors that did not necessarily motivate employees if they were increased, but could cause employees to become dissatisfied if they were missing or inadequate",{"answer":86,"createTime":5,"id":6,"options":87,"question":19,"source":31,"type":32},[],[8,9,10,11],{"answer":89,"createTime":5,"id":90,"options":91,"question":96,"source":31,"type":32},[],117431918,[92,93,94,95],"A","B","C","D","According to Herzberg, which of the following groups of motivational factors would give employees the most satisfaction?\u003Cimg src=\"https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002Ff4a7bc085c3af2c02bc6eeb059124744.jpg\">",{"answer":98,"createTime":5,"id":99,"options":100,"question":105,"source":31,"type":32},[],117431928,[101,102,103,104],"hygiene factors","needs factors","motivators","Theory X factors","Kevin, a recent graduate with a degree in construction management, just landed his first job as a field engineer with a company that provides maintenance and repair for oil and chemical companies. During his first week on the job, his enthusiasm grew after talking to other employees. Although he would be traveling to many job sites during the first five years, many of his new colleagues remarked on the opportunities for growth and promotion and added responsibilities if he persevered with this company. If Herzberg were ranking the job factors that provide satisfaction for this young graduate, he would refer to these as"]