[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fH0yf8Z63FlSOh7-IY8FH-ePPj3JJQiLETnr0B3QwRO0":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":10,"question":17,"related":18,"source":29,"type":80},[],"2024-03-13 22:13:26",133953640,[8,9],"正确","错误",{"count":11,"courseId":12,"courseImg":13,"courseName":14,"workId":15,"workName":16},10,"e704a9df20437fbb55eb3b35284faaa4","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002Fc6e4be9b85cccd63d1fdfe21529cfa59.png","沟通的艺术","fcd83595dfd749df8f99e5cb6a084aef","倾听","我们通常所说的&quot;同理心&quot;要求我们真诚的去感受他人的需求,了解一个人的所思所想,不断章取义,不随意揣测.()",[19,31,42,50,59,66,75,81,84,90],{"answer":20,"createTime":21,"id":22,"options":23,"question":28,"source":29,"type":30},[],"2024-03-09 16:05:43",133440409,[24,25,26,27],"只听不说","多给别人提意见","想办法让别人多说","抛开成见,不急于提建议","成为优秀倾听者的三种技巧包括:尊重他人;带着同理心去倾听和()","v1",0,{"answer":32,"createTime":33,"id":34,"options":35,"question":40,"source":29,"type":41},[],"2024-03-09 16:05:44",133440410,[36,37,38,39],"移情","共情","理解","分析","按照倾听的被动到主动程度,反馈可划分为七种方式:搪塞、渠道返回、转述、()、支持、()、建议",1,{"answer":43,"createTime":33,"id":44,"options":45,"question":49,"source":29,"type":41},[],133440411,[46,47,38,48],"把握","控制","换位思考","根据态度和技巧,倾听可分为七个层次.从低到高依次为:佯装倾听,(),第一印象,尊重,(),激励和把握别人的倾听投入程度",{"answer":51,"createTime":33,"id":52,"options":53,"question":58,"source":29,"type":41},[],133440412,[54,55,56,57],"译码","预想","解码","计划","理想的倾听过程分为六个环节:()、感知、注意、()、评价、反应",{"answer":60,"createTime":33,"id":61,"options":62,"question":65,"source":29,"type":41},[],133440413,[47,63,38,64],"尊重","用心聆听","倾听的&quot;珠穆朗玛峰&quot;中,倾听的七层次指的是:佯装倾听,(),第一印象,(),换位思考,激励和把握别人的倾听投入程度",{"answer":67,"createTime":33,"id":68,"options":69,"question":74,"source":29,"type":41},[],133440414,[70,71,72,73],"倾听环境","批判性倾听","噪音","假倾听","影响有效倾听的因素:()、()和选择性注意、目光呆滞、反驳对方和思想封闭",{"answer":76,"createTime":5,"id":77,"options":78,"question":79,"source":29,"type":80},[],133953637,[8,9],"积极的反馈有利于保证双方注意力的集中,有利于达成有效的倾听和沟通 .非语言反馈的类型可以是评价以示鼓励、分析以明确观点、询问以获得更多信息、重复以核实信息、忽略以避免冲突",3,{"answer":82,"createTime":5,"id":6,"options":83,"question":17,"source":29,"type":80},[],[8,9],{"answer":85,"createTime":86,"id":87,"options":88,"question":89,"source":29,"type":80},[],"2024-03-15 15:42:03",134151978,[8,9],"最能给予他人支持的往往不是述说,而是倾听.()",{"answer":91,"createTime":92,"id":93,"options":94,"question":95,"source":29,"type":80},[],"2024-03-16 14:46:26",134261214,[8,9],"倾听七层次里的&quot;尊重&quot;指的是:将别人的话按照已有经验进行处理,加入个人色彩,使个人过去的知觉印象占据主导地位;只听符合自己的意愿的话,与自己意思相左的声音则一概自动过滤掉.本层次的倾听,仍算不上积极有效的倾听"]