[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fiNmsy2K8SdYIFacaxjRjhoqIi5sVWjtYJs9jSxrNQxs":3},{"id":4,"source":5,"question":6,"options":7,"answer":12,"related":13,"type":18,"origin":105,"createTime":20},13681743,"v1","饭店业是\"人\"的行业,对人员的管理既包括员工又包括宾客,两者必须同时兼顾.这一特点说明饭店管理具有 特点",[8,9,10,11],"过程管理的分散性","管理对象的复杂性","管理协调的高难性","管理方法多样性",[],[14,21,31,41,51,61,71,81,88,98],{"id":4,"source":5,"question":6,"options":15,"answer":16,"related":17,"type":18,"origin":19,"createTime":20},[8,9,10,11],[],[],0,null,"2023-05-16T22:37:58+08:00",{"id":22,"source":5,"question":23,"options":24,"answer":29,"related":30,"type":18,"origin":19,"createTime":20},13681744,"饭店管理目标就是实现饭店的预定目标,而其具体内涵是",[25,26,27,28],"实现社会效益","实现经济效益","实现社会效益和经济效益的双赢","实现员工利益最大化",[],[],{"id":32,"source":5,"question":33,"options":34,"answer":39,"related":40,"type":18,"origin":19,"createTime":20},13681745,"管理者通过现场巡视,督导下属员工按服务操作规程操作;及时处理宾客投诉,消除影响,发挥了饭店控制的",[35,36,37,38],"预先控制职能","现场控制职能","反馈控制职能","事后控制职能",[],[],{"id":42,"source":5,"question":43,"options":44,"answer":49,"related":50,"type":18,"origin":19,"createTime":20},13681746,"饭店经营与管理二者的关系是",[45,46,47,48],"经营决定制约管理 管理是经营的必备条件","管理决定制约经营 经营是管理的必备条件","管理决定制约经营 经营也决定制约管理","经营是管理的必备条件 管理也是经营的必备条件",[],[],{"id":52,"source":5,"question":53,"options":54,"answer":59,"related":60,"type":18,"origin":19,"createTime":20},13681747,"是饭店管理的首要职能,能够统领其他职能的发挥,决定着饭店目标和时间安排的合理性",[55,56,57,58],"计划职能","指挥职能","协调职能","督导职能",[],[],{"id":62,"source":5,"question":63,"options":64,"answer":69,"related":70,"type":18,"origin":19,"createTime":20},13681748,"计划制定的过程是",[65,66,67,68],"调查研究―计划执行―确定目标―制定方案","调查研究―确定目标―计划执行―制定方案","调查研究―确定目标―制定方案―计划执行","确定目标―调查研究―制定方案―评估调查",[],[],{"id":72,"source":5,"question":73,"options":74,"answer":79,"related":80,"type":18,"origin":19,"createTime":20},13681749,"饭店中的高层管理者即为 是饭店的管理核心层",[75,76,77,78],"执行层","决策层","指挥层","操作层",[],[],{"id":82,"source":5,"question":83,"options":84,"answer":86,"related":87,"type":18,"origin":19,"createTime":20},13681750,"饭店管理职能贯穿于饭店管理的全过程, 是实现计划的重要保证,也为其他管理职能的实现提供了合适的有机整体",[55,85,56,57],"B组织职能",[],[],{"id":89,"source":5,"question":90,"options":91,"answer":96,"related":97,"type":18,"origin":19,"createTime":20},13681751,"在饭店可能利用的资源中 是饭店管理者制定经营决策的依据,也为饭店改善经营管理服务",[92,93,94,95],"资金资源","信息资源","时间资源","品牌资源",[],[],{"id":99,"source":5,"question":83,"options":100,"answer":102,"related":103,"type":18,"origin":19,"createTime":104},21622001,[55,101,56,57],"组织职能",[],[],"2023-05-21T12:51:34+08:00",{"courseName":106,"courseImg":107,"workName":108,"workId":109,"count":110,"courseId":111},"饭店管理","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F7e2d5ad53be3d12aacc56ee37db405b7.jpg","2.4","c5413174ef49423a9afcc5772fc7584f",10,"c3d445f19119b455276de115253c3a23"]