[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fvT2-hBWJXP1w7fgGP1OLPJs5VErZ3MnOGTTdBRU_nEc":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":19,"related":20,"source":24,"type":25},[],"2024-12-23 23:51:40",173492773,[8,9,10,11],"客户","市场","政策","政府",{"count":13,"courseId":14,"courseImg":15,"courseName":16,"workId":17,"workName":18},5,"45f8a425e7d304187c8764c07434b872","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F9a142027ee16b811d576c964d51f3a52.png","旅游电子商务","a2a67881e6ce4b5d82aed8b05325292d","项目三测试","产品的价值主导者是( )",[21,26,35,45,54],{"answer":22,"createTime":5,"id":6,"options":23,"question":19,"source":24,"type":25},[],[8,9,10,11],"v1",0,{"answer":27,"createTime":5,"id":28,"options":29,"question":34,"source":24,"type":25},[],173492774,[30,31,32,33],"传真","微信","电话","QQ","以下不属于维护老顾客的工具的是()",{"answer":36,"createTime":5,"id":37,"options":38,"question":43,"source":24,"type":44},[],173492775,[39,40,41,42],"八百客","客户无忧","百会","EC","下面属于客户关系管理系统的有哪些",1,{"answer":46,"createTime":5,"id":47,"options":48,"question":53,"source":24,"type":44},[],173492776,[49,50,51,52],"实施","技术","理念","人才","CRM的定义包括那三个层面( )",{"answer":55,"createTime":5,"id":56,"options":57,"question":62,"source":24,"type":44},[],173492777,[58,59,60,61],"确定客户价值取向","化解客户抱怨","建立员工忠诚","把需求量作为首位","客户关系管理的一般性策略与方法( )"]