[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f1e7ZbDkhagMmUulA4fL3_7rEu1_Piyewmk1cYy4c-QI":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":13,"question":20,"related":21,"source":31,"type":63},[],"2025-04-28 16:17:21",185022250,[8,9,10,11,12],"全面理解供电优质服务是满足电力客户的需要","树立全员参与的供电优质服务理念","树立长期利润的观点","根据供电优质服务的要求,重组企业内部机构及工作流程","建立科学的服务管理体系",{"count":14,"courseId":15,"courseImg":16,"courseName":17,"workId":18,"workName":19},49,"f1d8b920fd85c10b60b14af7dc50b190","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F25b30343053994e8940089572d36015b.jpg","电力客户服务电气2022级6班","work_42902912","第七章","要树立现代供电优质服务的理念,应做到( )",[22,33,42,51,60,64,73,82,90,95],{"answer":23,"createTime":5,"id":24,"options":25,"question":30,"source":31,"type":32},[],185022246,[26,27,28,29],"先将女性介绍给男性","先将年轻者介绍给年长者","先将晚辈介绍给长辈","先将职位低的介绍给职位高的","为他人介绍时,下列说法错误的是( )","v1",0,{"answer":34,"createTime":5,"id":35,"options":36,"question":41,"source":31,"type":32},[],185022247,[37,38,39,40],"长久注视对方的眼睛","盯着对方的额头","双眼到唇部的倒三角区","注视对方的手部、腿部","通常情况下,近距离眼神交流时,适宜注视的常规位置是( )",{"answer":43,"createTime":5,"id":44,"options":45,"question":50,"source":31,"type":32},[],185022248,[46,47,48,49],"身份最高者","身份最低者","女嘉宾","男嘉宾","在重要接待活动中,介绍人一般为主方或宾方双方在场人员中( )担任",{"answer":52,"createTime":5,"id":53,"options":54,"question":59,"source":31,"type":32},[],185022249,[55,56,57,58],"地位低者先上车,先下车;地位高者后上车,后下车","地位低者先上车,后下车;地位高者后上车,先下车","地位低者后上车,后下车;地位高者先上车,先下车","地位低者后上车,先下车;地位高者先上车,后下车","乘坐多排轿车时,一般应是( )",{"answer":61,"createTime":5,"id":6,"options":62,"question":20,"source":31,"type":63},[],[8,9,10,11,12],1,{"answer":65,"createTime":5,"id":66,"options":67,"question":72,"source":31,"type":63},[],185022251,[68,69,70,71],"建设国际一流企业","建设世界一流电网","真诚","建设和谐社会","国家电网公司的企业愿景是( )",{"answer":74,"createTime":5,"id":75,"options":76,"question":81,"source":31,"type":63},[],185022252,[77,78,79,80],"统一开放的电网","宣扬光明的旗帜","体现出公司科技兴网,自主创新","是开放、充满生机和活力的现代化大电网","南方电网有限责任公司的核心释义是( )",{"answer":83,"createTime":5,"id":84,"options":85,"question":88,"source":31,"type":89},[],185022253,[86,87],"正确","错误","一般性的接待活动中,介绍人应由来宾一方的礼宾人员、公关人员、文秘人员以及其他专门负责接待工作的人员担任.( )",3,{"answer":91,"createTime":5,"id":92,"options":93,"question":94,"source":31,"type":89},[],185022254,[86,87],"就座时,可遵循谁到谁优先的原则.( )",{"answer":96,"createTime":5,"id":97,"options":98,"question":99,"source":31,"type":89},[],185022255,[86,87],"在为客人引路时,应走在客人左前方,让客人走在路中央,并适当作些介绍.( )"]