[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$foXV-OUge_XpAk8x114XuVKMfyJ6A9GgR2yAqsWG0X6o":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":19,"related":20,"source":31,"type":32},[],"2025-05-10 09:43:54",186776976,[8,9,10,11],"①②③","②③④","①②④","①②③④",{"count":13,"courseId":14,"courseImg":15,"courseName":16,"workId":17,"workName":18},200,"da597f9cc823920c6148e5a0b69d2c4c","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002Fea018637a625cad7892fef69e2375831.png","铁路客货运岗前理论培训模块","work_43475193","本节测试","根据《铁路旅客服务管理实施细则》规定,重点旅客预约服务由12306.cn网站、()提供.①12306铁路客服电话;②铁路12306微信公众号;③支付宝小程序;④&quot;西铁客运&quot;微信公众号",[21,33,38,43,52,57,66,71,80,85],{"answer":22,"createTime":23,"id":24,"options":25,"question":30,"source":31,"type":32},[],"2025-05-10 09:43:51",186776797,[26,27,28,29],"①②","③④","①③","②④","发生()时,旅客应向站车工作人员提出.列车长应编制客运记录交前方停车站.①误售;②误乘;③误购;④误降","v1",0,{"answer":34,"createTime":23,"id":35,"options":36,"question":37,"source":31,"type":32},[],186776800,[26,27,28,29],"发生()时,在免费送回区间,旅客不得中途下车.①误售;②误乘;③误购;④误降",{"answer":39,"createTime":23,"id":40,"options":41,"question":42,"source":31,"type":32},[],186776802,[26,27,28,29],"发生()时,在免费送回区间,旅客不得中途下车",{"answer":44,"createTime":23,"id":45,"options":46,"question":51,"source":31,"type":32},[],186776804,[47,48,49,50],"车站站台区域","列车内","车站候车区域","通道内","发生动车组列车故障后,在换乘动车组到达前,必要时可组织旅客到()等候换乘动车组",{"answer":53,"createTime":23,"id":54,"options":55,"question":56,"source":31,"type":32},[],186776806,[26,27,28,29],"发生动车组列车席位置换时始发站应打印全列()由车站客运人员提前交列车长,并办理有关席位调整工作的交接.①席位更换通知单;②席位置换通知单;③席位退差通知单;④未置换席位信息",{"answer":58,"createTime":23,"id":59,"options":60,"question":65,"source":31,"type":32},[],186776808,[61,62,63,64],"未置换席位信息","未置换席位通知单","未更换席位信息","未调整席位信息","发生动车组列车席位置换时中间站应打印全列()由车站客运人员提前交列车长,并办理有关席位调整工作的交接",{"answer":67,"createTime":23,"id":68,"options":69,"question":70,"source":31,"type":32},[],186776810,[26,27,8,11],"发生行李损失,旅客要求赔偿时,应在规定的期限内提出并应附().①旅客有效身份证件;②行李票;③证明物品内容和价格的凭证;④行包记录",{"answer":72,"createTime":23,"id":73,"options":74,"question":79,"source":31,"type":32},[],186776813,[75,76,77,78],"重点旅客","商务座旅客","团体旅客","高层次人才","发生火灾爆炸的客运车站,工作人员维护现场秩序,做好()帮扶工作,对受伤人员开展紧急救护,配合公安部门保护现场,并积极协助调查取证",{"answer":81,"createTime":23,"id":82,"options":83,"question":84,"source":31,"type":32},[],186776815,[26,27,28,29],"发生火灾爆炸时车站视情况组织旅客向()疏散并做好防护,防止旅客及无关人员进入现场.①候车室;②站台;③站外;④出站口",{"answer":86,"createTime":23,"id":87,"options":88,"question":93,"source":31,"type":32},[],186776817,[89,90,91,92],"先防护,后处理","先处理,后防护","现报告,后处理","先处理,后报告","发生旅客及携带品、作业车辆坠入股道,应按照()的原则处置"]