[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fMxhyBGLw-xawERpllmyiJBnnGTqL3po9vk_P3BrP5BI":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":19,"related":20,"source":26,"type":27},[],"2025-06-08 10:47:44",196206918,[8,9,10,11],"财务管理信息化,人力资源管理信息化,工程管理信息化","模式创新与产业变革","网络销售渠道,收益管理","房务管理信息化,餐饮管理信息化",{"count":13,"courseId":14,"courseImg":15,"courseName":16,"workId":17,"workName":18},35,"306a1ccc87fffff02cc6d5b2bdb0c394","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F654f1ccfce8a1d5dfb1e12b86924fe14.png","酒店信息化管理（22酒管01，23酒管升本）","exam_154087707","2024-2025学年第2学期 酒店信息化管理 期中考试","本课程教学内容中的智慧服务模块,主要讲解以下内容( )",[21,28,37,46,55,64,73,82,91,94],{"answer":22,"createTime":5,"id":23,"options":24,"question":25,"source":26,"type":27},[],196206893,[10,11,8,9],"本课程教学内容中的智慧营销模块,主要讲解以下内容( )","v1",0,{"answer":29,"createTime":5,"id":30,"options":31,"question":36,"source":26,"type":27},[],196206896,[32,33,34,35],"阿里无人酒店","广州花园酒店","杭州黄龙饭店","中国大饭店","与IBM合作,首次提出"智慧酒店"并将其作为改造的核心理念",{"answer":38,"createTime":5,"id":39,"options":40,"question":45,"source":26,"type":27},[],196206899,[41,42,43,44],"在有些国产软件中,非个人客户资料被称为"协议单位"","在有些国产软件中,个人客户资料被称为"宾客档案"","客户资料不仅用于个人顾客信息的存储,也用于非个人顾客信息的存储","客户资料信息应该都打印出来,以纸质形式妥善保存","以下关于客户资料的描述,不正确的是( )",{"answer":47,"createTime":5,"id":48,"options":49,"question":54,"source":26,"type":27},[],196206902,[50,51,52,53],"顾客资源和客房资源","顾客资源、客房资源和账户操作","顾客资源和账户操作","顾客资源、客房资源、服务和账户操作","酒店的核心产品,是空间、时间和服务的统一,PMS需要将( )协调起来,以实现酒店经营效益最大化",{"answer":56,"createTime":5,"id":57,"options":58,"question":63,"source":26,"type":27},[],196206905,[59,60,61,62],"更换更为廉价的国产PMS系统","停止使用任何系统","提高管理水平,控制成本","更换更先进的Opera5.0系统","某酒店自开业以来,由于管理不善,长期处于亏损状态.为改善管理,管理方投入巨资对酒店的PMS系统进行了更新,更换为先进的opera4.0系统,但酒店依然未能扭亏为盈.以下方法中最有可能使该酒店扭亏为盈的方案是( )",{"answer":65,"createTime":5,"id":66,"options":67,"question":72,"source":26,"type":27},[],196206908,[68,69,70,71],"前台管理系统","酒店管理系统","物业管理系统","最好不要翻译,直接使用即可","在行业应用中,PMS如何翻译最为妥当( )",{"answer":74,"createTime":5,"id":75,"options":76,"question":81,"source":26,"type":27},[],196206911,[77,78,79,80],"民用物业和工业物业","民用物业、工业物业和商业物业","民用物业和商业物业","民用物业、工业物业、商业物业和其他","Property的分类包括( )",{"answer":83,"createTime":5,"id":84,"options":85,"question":90,"source":26,"type":27},[],196206914,[86,87,88,89],"本课程旨在培养学生成为未来"具备互联网思维,会使用信息工具"解决管理问题的各部门经理","以上都是","本课程旨在帮助学生了解酒店业在互联网时代的行业现状及发展趋势,建立酒店业信息化、数字化的整体概念,形成数字化的思维方式","本课程的教学内容是各部门的流程、系统的功能和价值,而不是操作,所以这是一门管理课程","关于本课程的课程目标,以下描述正确的是( )",{"answer":92,"createTime":5,"id":6,"options":93,"question":19,"source":26,"type":27},[],[8,9,10,11],{"answer":95,"createTime":5,"id":96,"options":97,"question":101,"source":26,"type":27},[],196206922,[98,87,99,100],"企业内部沟通合作","市场营销与客户管理","供应商与供应链管理","信息技术在企业管理中的应用主要体现在( )"]