[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fi7x_8JLG5QkWG1nxO93ro2g2qSqgzgTXB4SiW8OUiZA":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":19,"related":20,"source":31,"type":32},[],"2025-06-15 00:44:01",200728114,[8,9,10,11],"认知成分","意向成分","需要成分","情感成分",{"count":13,"courseId":14,"courseImg":15,"courseName":16,"workId":17,"workName":18},38,"2acfeb8a0ffb9522e7d46ae1ae4a7b5d","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F41ed674c1e49235e429295dcaeefe9ee.png","民航服务心理学","exam_161613993","项目六测验","是个体对态度对象以某种方式行动的倾向,是行为的准备状态,是需要向行为动机转化的中间环节.如想订某航空公司的机票",[21,33,38,43,52,61,70,75,78,87],{"answer":22,"createTime":23,"id":24,"options":25,"question":30,"source":31,"type":32},[],"2025-06-15 00:44:00",200728063,[26,27,28,29],"个体的经验","知识","欲望","情绪",""一朝被蛇咬,十年怕草绳",体现了影响态度形成因素中的( )","v1",0,{"answer":34,"createTime":23,"id":35,"options":36,"question":37,"source":31,"type":32},[],200728070,[11,8,9,10],"从态度的构成看,主要包括三种成分,不包括:( )",{"answer":39,"createTime":5,"id":40,"options":41,"question":42,"source":31,"type":32},[],200728079,[8,11,9,10],"是态度的核心,并和人们的行为紧密联系,如喜不喜欢某个航空公司、某个服务项目或某个民航服务工作人员等",{"answer":44,"createTime":5,"id":45,"options":46,"question":51,"source":31,"type":32},[],200728088,[47,48,49,50],"把我宣传时机","选择适当的传播媒介和方式","只一次向旅客传递的信息","传达信息的意图尽量不让对方发觉","态度的形成与改变与信息的传播有关,一下做法错误的是( )",{"answer":53,"createTime":5,"id":54,"options":55,"question":60,"source":31,"type":32},[],200728095,[56,57,58,59],"改变更新服务产品","应用门槛效应","利用团体对个人的影响","引导旅客积极参加实践感受活动","心理学研究表明,人们不愿意接受较高较难的要求,却乐于接受较小的、较易完成的要求,在实现了较小的要求后,才慢慢地接受较大的要求.这样改变旅客态度的策略属于( )",{"answer":62,"createTime":5,"id":63,"options":64,"question":69,"source":31,"type":32},[],200728099,[65,66,67,68],"对象性","内隐性","价值性","调整性","当事人在社会奖惩或者亲朋意见及榜样示范作用下改变自己的态度的情况,体现了态度特点中的( )",{"answer":71,"createTime":5,"id":72,"options":73,"question":74,"source":31,"type":32},[],200728107,[26,29,28,27],"一个人阅读过某种科技著作,了解到原子武器爆破力的杀伤性,就会产生对原子武器的一种态度.这体现了影响态度形成因素中的( )",{"answer":76,"createTime":5,"id":6,"options":77,"question":19,"source":31,"type":32},[],[8,9,10,11],{"answer":79,"createTime":5,"id":80,"options":81,"question":86,"source":31,"type":32},[],200728119,[82,83,84,85],"社会规范","认知、情感、意向三个要素之间的矛盾和冲突","价值与代价","动机、能力、个性等个人心理因素","态度与行为不一致有多种原因.如乘务员在航班上为旅客服务时,即使想抽烟放松一下也是不允许的.这是由以下哪方面原因引起的( )",{"answer":88,"createTime":89,"id":90,"options":91,"question":92,"source":31,"type":32},[],"2025-06-15 00:44:02",200728123,[82,84,85,83],"态度与行为不一致有多种原因.如一位旅客本来不喜欢坐飞机出行,但由于事态紧急、时间有限,还是选择了飞机作为交通工具.这是由以下哪方面原因引起的( )"]