[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fDjQOQNLN_L4KYE7_A5TRBFh7cjQTLEcINQ-PHkEdHrI":3},{"id":4,"source":5,"question":6,"options":7,"answer":12,"related":13,"type":78,"origin":114,"createTime":67},201683526,"v1","Quickly reflect the characteristics of the supply chain ( )",[8,9,10,11],"multi-variety and small batch","customer customization production","control supply process","completely adopts e-commerce",[],[14,26,37,47,57,68,79,89,93,103],{"id":15,"source":5,"question":16,"options":17,"answer":21,"related":22,"type":23,"origin":24,"createTime":25},201683512,"The characteristics of the rapid reflection of the supply chain stage are ( )",[18,19,20,9],"to sell to customers","Low economic batch","Shorten the process",[],[],0,null,"2025-06-16T14:18:59+08:00",{"id":27,"source":5,"question":28,"options":29,"answer":34,"related":35,"type":23,"origin":24,"createTime":36},201683515,"The purpose of customer relationship management is ( )",[30,31,32,33],"enterprise profit maximization","enterprise and customer win-win","enterprise cost minimization","Customer value maximization",[],[],"2025-06-16T14:19:00+08:00",{"id":38,"source":5,"question":39,"options":40,"answer":45,"related":46,"type":23,"origin":24,"createTime":36},201683516,"( ) is the key to ensure the effectiveness of customer relationship management",[41,42,43,44],"Effective management of customer loyalty","Effective management of customer value","Effective management of customer interactionEffective management of","enterprise profit",[],[],{"id":48,"source":5,"question":49,"options":50,"answer":55,"related":56,"type":23,"origin":24,"createTime":36},201683517,"The essence of customer relationship management is ( )The relationship between enterprise",[51,52,53,54],"and customers is a competitive game.There is a cooperative relationship between enterprise","and customers.There is a competitive relationship between enterprise","and customers.The relationship between enterprise","and customers is the relationship between service and being serviced",[],[],{"id":58,"source":5,"question":59,"options":60,"answer":65,"related":66,"type":23,"origin":24,"createTime":67},201683521,"The characteristics of customer relationship management ( )",[61,62,63,64],"is mainly the investment of enterprise resources","is mainly the management of enterprise resources.The input and management of","customer resources","enterprise and customer 's two-way resources investment and managementII. Multiple Choice Questions (8 points each, 40 points in total)",[],[],"2025-06-16T14:19:01+08:00",{"id":69,"source":5,"question":70,"options":71,"answer":76,"related":77,"type":78,"origin":24,"createTime":67},201683523,"The main stages of enterprise supply chain management experience are ( )",[72,73,74,75],"just-in-time production stage","Lean production and lean supply stage","Production demand stage","quickly reflects the supply chain phase",[],[],1,{"id":80,"source":5,"question":81,"options":82,"answer":87,"related":88,"type":78,"origin":24,"createTime":67},201683525,"The following are the characteristics of lean production and lean supply ( )",[83,84,85,86,9],"Reduce waste and inventory","Reduce the workload of the process","employees are multi-skilled","Reduce the supplier 's lead time",[],[],{"id":4,"source":5,"question":6,"options":90,"answer":91,"related":92,"type":78,"origin":24,"createTime":67},[8,9,10,11],[],[],{"id":94,"source":5,"question":95,"options":96,"answer":101,"related":102,"type":78,"origin":24,"createTime":67},201683527,"The types of customer relationship management can be divided into ( )",[97,98,99,100],"cooperative customer relationship management","operational customer relationship management","analytical customer relationship management","division of customer relationship management",[],[],{"id":104,"source":5,"question":105,"options":106,"answer":111,"related":112,"type":78,"origin":24,"createTime":113},201683528,"The motivation of customer relationship management ( )",[107,108,109,110],"Super competitive environment","Internet and other communication infrastructure and technology developmentThe shift of the focus of","management theory","'s emphasis on customer profitIII. Judgment questions (6 points per question, 30 points in total)",[],[],"2025-06-16T14:19:02+08:00",{"courseName":115,"courseImg":116,"workName":117,"workId":118,"count":119,"courseId":120},"默认课程","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F03a579384a6dc297c89809b582fcc767.png","Project 6 Supply Chain Customer Relationship Mana","a87dfa43fa194c97be3d18340b3d792a",16,"53e1d2ef4961cca8eea3e23969ad2cb9"]