[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fvoxOAjPcqMAvQWevH8UVN99IVjY_QY0mN-DPPiS8fXw":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":19,"related":20,"source":24,"type":25},[],"2025-06-23 02:20:45",206718779,[8,9,10,11],"面向主题","随时间变化","不可改变","集成",{"count":13,"courseId":14,"courseImg":15,"courseName":16,"workId":17,"workName":18},20,"53e1d2ef4961cca8eea3e23969ad2cb9","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F03a579384a6dc297c89809b582fcc767.png","默认课程","work_44113750","作业1","下列选项中不是数据仓库的特征的是( )",[21,26,35,44,53,62,71,80,89,98],{"answer":22,"createTime":5,"id":6,"options":23,"question":19,"source":24,"type":25},[],[8,9,10,11],"v1",0,{"answer":27,"createTime":5,"id":28,"options":29,"question":34,"source":24,"type":25},[],206718780,[30,31,32,33],"海量性、多样性、高密性、速度快","海量性、多样性、低密性、速度慢","海量性、单一性、低密性、时效性","海量性、多样性、低密性、时效性","大数据的特点是( )",{"answer":36,"createTime":5,"id":37,"options":38,"question":43,"source":24,"type":25},[],206718781,[39,40,41,42],"客户接触体验","客户亲自体验","客户被动体验","客户关联体验","客户体验的模式包括客户感官体验、客户情感体验、客户思考体验、客户行为体验及( )",{"answer":45,"createTime":5,"id":46,"options":47,"question":52,"source":24,"type":25},[],206718782,[48,49,50,51],"有效体验必须被对比","有效体验必须被记住","有效体验必须品牌化","有效体验各环节必须做到最优","不是有效客户体验原则的是( )",{"answer":54,"createTime":5,"id":55,"options":56,"question":61,"source":24,"type":25},[],206718783,[57,58,59,60],"心理的满足和精神的享受","心理的满足和感官的享受","生理的满足和精神的享受","心理的满足和服务的享受","客户体验管理认为,客户更高的追求是( ),而不仅仅满足于产品或服务本身的价值",{"answer":63,"createTime":5,"id":64,"options":65,"question":70,"source":24,"type":25},[],206718784,[66,67,68,69],"品牌","技术","生产","设备","客户体验管理的内容包括产品、服务、关系、便利性、( )和价格",{"answer":72,"createTime":5,"id":73,"options":74,"question":79,"source":24,"type":25},[],206718785,[75,76,77,78],"生活习惯","家庭环境","生活方式","生活阅历","客户的体验世界包括客户的体验需求、( )以及影响客户体验的经营方式",{"answer":81,"createTime":5,"id":82,"options":83,"question":88,"source":24,"type":25},[],206718786,[84,85,86,87],"企业资源投入","体验价值的承诺","客户资源的投入","体验价值的管理","客户体验平台是客户与企业互动的媒介,客户体验平台的选择与建立要考虑客户体验的定位、( )等要素",{"answer":90,"createTime":5,"id":91,"options":92,"question":97,"source":24,"type":25},[],206718787,[93,94,95,96],"帮助与支持","关心与爱护","关心与支持","支持与爱护","客户关怀,即对客户的( ),它是一种高层次的客户沟通形式",{"answer":99,"createTime":5,"id":100,"options":101,"question":106,"source":24,"type":25},[],206718788,[102,103,104,105],"&quot;归属感&quot;和&quot;使命感&quot;","&quot;归属感&quot;和&quot;自豪感&quot;","&quot;归属感&quot;和&quot;责任感&quot;","&quot;使命感&quot;和&quot;责任感&quot;","客户关怀可使企业与客户建立起亲密的情感关系,让客户对企业产生( )及对于企业价值和目标的共同使命感"]