[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fYp28K23xmxEvaiJrG7_2v4ROEI0A3e19WjPcAInF16E":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":19,"related":20,"source":30,"type":31},[],"2025-09-27 00:26:00",218423796,[8,9,10,11],"书面规范","准确无误","工整清晰","用A4型纸",{"count":13,"courseId":14,"courseImg":15,"courseName":16,"workId":17,"workName":18},18,"53e1d2ef4961cca8eea3e23969ad2cb9","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F03a579384a6dc297c89809b582fcc767.png","默认课程","290615b549c4441eb789fa71487f32fe","言谈礼仪",",公务人员使用书面用语的首要要求是:( )",[21,32,41,44,53,62,72,81,91,101],{"answer":22,"createTime":5,"id":23,"options":24,"question":29,"source":30,"type":31},[],218423794,[25,26,27,28],"坦然","鬼祟","冰冷","火热",",在交际场合应该用怎样的目光与人交流:( )","v1",0,{"answer":33,"createTime":5,"id":34,"options":35,"question":40,"source":30,"type":31},[],218423795,[36,37,38,39],"学生跟老师和长辈交流时应看的区域","同事平辈之间交流时应看的区域","亲戚和朋友之间交流时应看的区域","注视敌对方时应注视的区域","通常谈话时,目光注视对方的上三角,即额头到鼻子的区域,作为( )",{"answer":42,"createTime":5,"id":6,"options":43,"question":19,"source":30,"type":31},[],[8,9,10,11],{"answer":45,"createTime":5,"id":46,"options":47,"question":52,"source":30,"type":31},[],218423797,[48,49,50,51],"发话人","受话人","两人都可以","不用再拨打",",在通电话时,如果电话中断了,依照惯例,应由 再拨打一次:( )",{"answer":54,"createTime":5,"id":55,"options":56,"question":61,"source":30,"type":31},[],218423798,[57,58,59,60],"气平声谦","气满声高","气平声沉","气缓声舒","一般情况下,打电话的正确语气、语调是( )",{"answer":63,"createTime":5,"id":64,"options":65,"question":70,"source":30,"type":71},[],218423799,[66,67,68,69],"您好","请","谢谢","对不起",",属于&quot;五句十字&quot;文明用语的选项是:( )",1,{"answer":73,"createTime":5,"id":74,"options":75,"question":80,"source":30,"type":71},[],218423800,[76,77,78,79],"再见","欢迎下次再来","祝您早日康复","您慢走",",在医疗机构或殡葬行业,不能说的&quot;礼貌用语&quot;是:( )",{"answer":82,"createTime":5,"id":83,"options":84,"question":90,"source":30,"type":71},[],218423801,[85,86,87,88,89],"主叫方","被叫方","尊者","谁先讲完谁先挂","不做要求,最好同时挂","双方通电话时,应让( )先挂断电话",{"answer":92,"createTime":5,"id":93,"options":94,"question":100,"source":30,"type":71},[],218423802,[95,96,97,98,99],"电话响三声内接起,用热情开朗的声音接听电话","姿势正确,微笑着讲话","一边工作一边接电话","例行公事地机械地接听电话","不强占对方的时间","接听电话的礼仪和心理准备是( )",{"answer":102,"createTime":5,"id":103,"options":104,"question":109,"source":30,"type":71},[],218423803,[105,106,107,108],"手头工作实在太忙的时候,可以不接电话或是直接把电话线拔掉","接客户电话的时候,要注意严格控制时间长度,严格&quot;三分钟&quot;原则","对于错打来的电话要给予充分的理解,并尽可能提供一些对对方有帮助的信息","在办公室就像在家一样,完全可以打私人电话",",下列对于打电话的处理方式,正确的是:( )"]