[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fhA5kq46DL1e2aOtCIPjiyCd-zViJmCIeA85suMSRwx4":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":19,"related":20,"source":30,"type":31},[],"2025-11-30 03:49:25",245452287,[8,9,10,11],"1","3","5","没要求",{"count":13,"courseId":14,"courseImg":15,"courseName":16,"workId":17,"workName":18},42,"53e1d2ef4961cca8eea3e23969ad2cb9","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F03a579384a6dc297c89809b582fcc767.png","默认课程","work_47613643","练习","当客户打电话咨询,前台接待人员应在铃声响几声接电话:( )",[21,32,35,44,53,62,71,80,89,98],{"answer":22,"createTime":5,"id":23,"options":24,"question":29,"source":30,"type":31},[],245452286,[25,26,27,28],"根据顾客需求介绍车辆的各项功能","介绍车辆各项功能的时候,强调对顾客的好处","对客户提出的问题,都可以清晰的回答","贬低竞品的功能","在车辆展示中错误的是:( )","v1",0,{"answer":33,"createTime":5,"id":6,"options":34,"question":19,"source":30,"type":31},[],[8,9,10,11],{"answer":36,"createTime":5,"id":37,"options":38,"question":43,"source":30,"type":31},[],245452288,[39,40,41,42],"展厅面积有限,车型要选价格贵的展车","轮胎中间的LOGO应保持水平向上的位置","展车上摆放宣传资料等非装饰性物品便于客户咨询","前排座椅尽量往后靠,便于上车演示","关于展车说法正确的是:( )",{"answer":45,"createTime":5,"id":46,"options":47,"question":52,"source":30,"type":31},[],245452289,[48,49,50,51],"忽视法","转化法","直接反驳发","间接否定法","听说你们公司服务态度差,而且承诺的事情,总是不能兑现,&quot;销售人员应采用的是什么处理方法处理客户的异议( )",{"answer":54,"createTime":5,"id":55,"options":56,"question":61,"source":30,"type":31},[],245452290,[57,58,59,60],"提升自身管理水平","提高品牌形象","创造忠诚客户","完成上级安排任务","下列售后跟踪回访目的错误的是:( )",{"answer":63,"createTime":5,"id":64,"options":65,"question":70,"source":30,"type":31},[],245452291,[66,67,68,69],"发动机舱","底盘","车后方","驾驶室","下列哪项不是六方位介绍内容:( )",{"answer":72,"createTime":5,"id":73,"options":74,"question":79,"source":30,"type":31},[],245452292,[75,76,77,78],"需求异议","价格异议","购买时间异议","服务异议","&quot;我家里有车,不需要再买一辆了&quot;属于( )",{"answer":81,"createTime":5,"id":82,"options":83,"question":88,"source":30,"type":31},[],245452293,[84,85,86,87],"主人与客人之间,无论何时都应主任先伸手","女士与男士之间,应由男士先伸手","年长者与年轻者之间,年轻者应先伸手","平辈的朋友相见时,先出手为敬","以下关于握手的顺序,说法正确的是( )",{"answer":90,"createTime":5,"id":91,"options":92,"question":97,"source":30,"type":31},[],245452294,[93,94,95,96],"时间异议","产品异议","财力异议","权力异议","这款车的内部空间也太小了吧&quot;属于( )",{"answer":99,"createTime":5,"id":100,"options":101,"question":106,"source":30,"type":31},[],245452295,[102,103,104,105],"7天内","1个月内","1-3个月内","3-6个月内","B级潜在客户成交周期是:( )"]