[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$f1S9Qbj15gupLlK6ax7BTwIhhHG660l2zkYRDg82X96Q":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":13,"question":17,"related":18,"source":29,"type":30},[],"2026-01-06 10:17:06",269386027,[8,9,10,11,12],"一边接电话一边吃零食,显得轻松自然","在接听电话时,随意打断对方说话,节省时间","在电话铃响第四声才接听,表示不慌不忙","在接听电话时,适时回应"好的""明白了"等,表示专注","在接听电话时,一边看文件一边回答问题,提高效率",{"courseId":14,"courseImg":15,"courseName":16},"53e1d2ef4961cca8eea3e23969ad2cb9","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F03a579384a6dc297c89809b582fcc767.png","默认课程","在接听电话时,以下哪项行为最符合职业礼仪规范",[19,31,41,51,61,71,81,91,94,104],{"answer":20,"createTime":5,"id":21,"options":22,"question":28,"source":29,"type":30},[],269386020,[23,24,25,26,27],"发送信息前仔细检查内容,确保无误后再发送","发送信息时使用不礼貌的语言,以表达情绪","发送信息时使用大量表情包,增加趣味性","发送信息后立即撤回,避免错误","发送信息前不检查内容,直接发送","在使用微信发送文字信息时,以下哪种做法最为恰当","v1",0,{"answer":32,"createTime":5,"id":33,"options":34,"question":40,"source":29,"type":30},[],269386021,[35,36,37,38,39],"在朋友圈发布正能量、积极向上的内容","在朋友圈频繁发布广告信息","在朋友圈发布低级庸俗的内容","在朋友圈发布涉及国家机密的信息","在朋友圈发布未经证实的小道消息","在使用微信时,以下哪种行为最符合职业规范",{"answer":42,"createTime":5,"id":43,"options":44,"question":50,"source":29,"type":30},[],269386022,[45,46,47,48,49],"只关注自己的工作,不关心他人","在同事遇到困难时,尽力给予帮助","对同事的失误斤斤计较,不愿宽容","经常在办公室内传播负面情绪","在竞争中耍小聪明,试图超越他人","在同事相处礼仪中,以下哪一项最能体现良好的职场关系",{"answer":52,"createTime":5,"id":53,"options":54,"question":60,"source":29,"type":30},[],269386023,[55,56,57,58,59],"用双手接住名片下方的两角","接过名片后认真阅读并表示感谢","立即起身,双手接过名片","称呼对方并妥善保管名片","将名片随意放在桌上","以下哪项是接收名片时的错误做法",{"answer":62,"createTime":5,"id":63,"options":64,"question":70,"source":29,"type":30},[],269386024,[65,66,67,68,69],"频繁看表,暗示希望客人尽快离开","在交谈过程中打哈欠,显得不耐烦","只顾自己事务,不理会客人","主动倾听并回应客人关心的问题","谈论自己感兴趣的话题,忽略客人关注的内容","在与来访者进行交流时,以下哪种做法最能体现诚恳待客的精神",{"answer":72,"createTime":5,"id":73,"options":74,"question":80,"source":29,"type":30},[],269386025,[75,76,77,78,79],"继续通话,忽略噪音","直接挂断电话,不再接听","抱怨对方环境嘈杂,要求对方安静","挂断电话后,不再联系对方","询问对方是否方便换个安静的环境通话","在接听电话时,如果对方声音嘈杂,以下哪种做法最合适",{"answer":82,"createTime":5,"id":83,"options":84,"question":90,"source":29,"type":30},[],269386026,[85,86,87,88,89],"直接拨打电话并说明来意,无需询问对方是否方便","在对方午休时间拨打私人电话,但通话时间控制在1分钟以内","拨打电话后,先问对方是否方便接听,再简明说明来意","在对方用餐时间拨打私人电话,但语气温和","拨打电话后,直接询问对方是否认识某人","在老年服务行业中,拨打私人电话到对方单位时,以下哪种做法最为恰当",{"answer":92,"createTime":5,"id":6,"options":93,"question":17,"source":29,"type":30},[],[8,9,10,11,12],{"answer":95,"createTime":5,"id":96,"options":97,"question":103,"source":29,"type":30},[],269386028,[98,99,100,101,102],"在视频聊天时,注意控制聊天时间,避免影响他人","在视频聊天时,保持背景整洁,避免干扰对方注意力","在发起视频聊天前,先询问对方是否方便","在视频聊天时,随意切换摄像头角度,展示个人生活","在视频聊天前,整理好个人仪容仪表","在使用微信进行视频聊天时,以下哪种行为不符合礼仪规范",{"answer":105,"createTime":5,"id":106,"options":107,"question":113,"source":29,"type":30},[],269386029,[108,109,110,111,112],"久未见面的朋友重逢","赠送礼品或颁奖时","对方正在用餐","正式场合与相识者见面","对方刚刚完成一项重要工作","以下哪种情况不适合握手"]