[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fAb8_hd_k-ew9QUR5tMUJkrllzgrt4tq9YK3S2yJw0fI":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":18,"related":19,"source":23,"type":24},[],"2023-05-08 02:38:35",11160123,[8,9,10,11],"促进表达","情感共鸣","身心愉快","吸引注意",{"courseId":13,"courseImg":14,"courseName":15,"workId":16,"workName":17},"1000009218","https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002Fd3cfcbf532e21b898f826dba5d8e841e.jpg","沟通的艺术","6378090","沟通的艺术教程考试","审美与沟通一节中提到,"美"在沟通中究竟有哪些意义有:美化表达、营造氛围和()",[20,25,33,42,51,56,61,70,80,89],{"answer":21,"createTime":5,"id":6,"options":22,"question":18,"source":23,"type":24},[],[8,9,10,11],"v2",0,{"answer":26,"createTime":5,"id":27,"options":28,"question":31,"source":23,"type":32},[],11160163,[29,30],"对","错","有效倾听首先要专注,排除沟通过程中的障碍,这些障碍可能是外部噪音,可能是语言、价值观差异等等",3,{"answer":34,"createTime":5,"id":35,"options":36,"question":41,"source":23,"type":24},[],11160173,[37,38,39,40],"垂直;水平","正式;非正式","语言;非语言","单向;双向","按照表达方式,可分为()沟通和()沟通",{"answer":43,"createTime":5,"id":44,"options":45,"question":50,"source":23,"type":24},[],11160191,[46,47,48,49],"注意说话语气","学会倾听","明确说话目的","照顾到别人的情绪","为了加强我们的语言表达效果,我们就要掌握一定的规则:准确用词、注意说话的通顺性、用简洁的词语表达意思和()",{"answer":52,"createTime":5,"id":53,"options":54,"question":55,"source":23,"type":32},[],11160193,[29,30],"坚定的眼神、一贯的微笑以及良好的谈吐,这些都会给人留下良好的印象,是面试成功所不可或缺的因素",{"answer":57,"createTime":5,"id":58,"options":59,"question":60,"source":23,"type":32},[],11160249,[29,30],"书面沟通的缺点包括:发文者的目的很有可能会被忽视或者误解;信息及含义会随着信息内容所描述的情况,以及发文和收文的部门而有所变更和文章的格式或者发文的时机不当,可能会影响收文者忽略你的重点信息",{"answer":62,"createTime":5,"id":63,"options":64,"question":69,"source":23,"type":24},[],11160258,[65,66,67,68],"内容稳定","内容丰富","内容简明","形式多样","命题演讲的特点:主题鲜明、针对性强、()和结构完整",{"answer":71,"createTime":5,"id":72,"options":73,"question":78,"source":23,"type":79},[],11160277,[74,75,76,77],""什么地方知道的"",""什么时候知道的"",""什么人知道的"",""对此做了什么"","危机沟通中的"三个知道"包括:"知道了什么"、()、()",1,{"answer":81,"createTime":5,"id":82,"options":83,"question":88,"source":23,"type":79},[],11160290,[84,85,86,87],"尊重事实,坦诚面对","尊重事实,统一口径","坚持立场;坦诚面对","坚持立场,统一口径","危机沟通理论中的"八项注意"包括:();快速反应,迅速处理;内部协调,共同应对;积极负责,勇于承担;借助外力,权威认同;();感同身受、同舟共济和灵活处理,见机行事",{"answer":90,"createTime":5,"id":91,"options":92,"question":97,"source":23,"type":24},[],11160307,[93,94,95,96],"传授性演讲","高级演讲","叙述性演讲","娱乐性演讲","按照演讲的层次来分,可以分成一般演讲、中级演讲、()"]