[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"$fI_PJEZzaWRmbPKsw-yd2X10R84xkRoSIaatFmfTNvsw":3},{"answer":4,"createTime":5,"id":6,"options":7,"origin":12,"question":15,"related":16,"source":26,"type":27},[],"2024-07-21 01:55:14",986783314,[8,9,10,11],"民宿接待业","露营接待业","汽车营地接待业","徒步旅游接待业",{"courseImg":13,"courseName":14},"https:\u002F\u002Ftihai-oss-cloud.itihey.com\u002Fimg\u002F78aaf79b635926d366d09f28824e06b7.jpg","旅游接待业","以下哪些业态不属于新兴旅游接待业态?( )",[17,28,37,47,56,64,73,82,85,94],{"answer":18,"createTime":5,"id":19,"options":20,"question":25,"source":26,"type":27},[],986781590,[21,22,23,24],"提供交通服务","销售旅游产品","提供旅游信息","组织旅游活动","旅游接待行业的核心任务是:( )","v2",0,{"answer":29,"createTime":5,"id":30,"options":31,"question":36,"source":26,"type":27},[],986781688,[32,33,34,35],"价格","交通条件","服务质量","目的地景点","以下哪个因素在旅游接待中对于客户满意度特别重要?( )",{"answer":38,"createTime":39,"id":40,"options":41,"question":45,"source":26,"type":46},[],"2024-07-21 01:55:15",986781784,[42,43,23,44],"提供导游服务","安排住宿和交通","处理客人投诉","以下哪些是旅游接待员的职责?( )",1,{"answer":48,"createTime":5,"id":49,"options":50,"question":55,"source":26,"type":27},[],986782449,[51,52,53,54],"预定时的VR体验","入住时的无接触登记","机器人服务","POS系统服务","智能化顾客服务不包括哪项?( )",{"answer":57,"createTime":39,"id":58,"options":59,"question":62,"source":26,"type":63},[],986782776,[60,61],"对","错","4Cs营销理念以关系营销为核心.( )",3,{"answer":65,"createTime":5,"id":66,"options":67,"question":72,"source":26,"type":46},[],986783040,[68,69,70,71],"搭建数据中台","优化业务管理","提升服务水平","降低运营成本","技术对顾客关系管理的支撑主要表现在哪些方面?( )",{"answer":74,"createTime":39,"id":75,"options":76,"question":81,"source":26,"type":46},[],986783078,[77,78,79,80],"预定时的双向反馈","沟通时的双向反馈","购买过程的关系变化","顾客信息的立体化和情感化","传统顾客关系管理和社会化顾客关系管理的差异不包括?( )",{"answer":83,"createTime":5,"id":6,"options":84,"question":15,"source":26,"type":27},[],[8,9,10,11],{"answer":86,"createTime":5,"id":87,"options":88,"question":93,"source":26,"type":46},[],986783374,[89,90,91,92],"房车","邮轮","露营","民宿","新兴旅游接待业的应用场景包括以下哪些选项?( )",{"answer":95,"createTime":39,"id":96,"options":97,"question":98,"source":26,"type":63},[],986783471,[60,61],"中国政府对供需错位的调整,改变了旅游业的供给总量?( )"]