填空题 The following passage is about a company's image. Listen to the passage and choose the best answer for each question. 1. A company's image can convey the following things EXCEPT____. A. your business B. your product C. your work ethic D. your character 2. Why is a company s image of great importance?__ A. It shows the company 's strength. B. It enables you to find a good business partner. C. It tells all your customers and vendors what kind of company you' re running. D. It will make you successful. 3. How many steps of improving any company's image are mentioned in the passage?__ A. Three. B. Four. C. Five. D. Six. 4. What atitude should an employee have when he/she deals with customers?__ A. Professional and skillful. B. Friendly and courteous. C. Generous and courteous. ivol. D. Appreciated and dedicated