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单选题 The key to regaining a customer's confidence is to respond promptly to a customer's complaint, whether the problem has been solved or not. ( )
学科：大学英语综合教程
时间：2024-06-17 06:31:17
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题目4单选题
The key to regaining a customer's confidence is to respond promptly to a customer's complaint, whether the problem has been solved or not. ( )A. 及时答复客户的投诉,认真解决他们的问题,这样才可以提高客户信心B. 重获客户信心的关键是及时回应客户的投诉,不论问题是否已得到解决C. 取得客户信赖的途径是经常听取他们的意见,不断提高自己的服务质量
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