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多选题 Which of the following statements are correct in relation to post-purchase dissonance

A. A consumer feeling they have purchased too much after a shopping trip is an example of post-purchase dissonance

B. A consumer feeling they have purchased what they expected after a shopping trip is an example of post-purchase dissonance

C. A consumer having second thoughts about the wisdom of a product purchase is an example of post-purchase dissonance

D. A salesperson who follows up with a customer after they have made a purchase may be able to reduce that customer's post-purchase dissonance

解密市场营销(双语)课程封面

学科:解密市场营销(双语)

时间:2023-05-07 15:06:05

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